Privacy Policy

Julie Hair Braiding LLC  |  Last updated: September 2026

1. Who We Are

This Privacy Policy explains how Julie Hair Braiding LLC collects, uses, and protects your personal information. We are a hair braiding salon located at 3900 Eastern Ave, Baltimore, MD 21224. We are open Monday through Saturday 9am to 8pm and Sunday 10am to 6pm. You can reach us at (443) 388-6718.

2. Information We Collect

We may collect the following information when you book an appointment, contact us, or fill out a form on our website:

• Your first and last name
• Your phone number
• Your email address
• Your appointment date and style preference
• Any notes or messages you send us

We also collect basic website data such as the pages you visit and how long you stay. This helps us improve our site. We do this through cookies and similar tools.

3. How We Use Your Information

We use your information to:

• Confirm and remind you about your appointment
• Send you text messages or emails about your booking
• Answer questions you send us
• Send you promotions or special offers if you agreed to receive them
• Improve how our website and services work

We will only contact you for the reasons above. We will not use your information for anything else without telling you.

4. SMS Text Messaging

If you give us your phone number and agree to receive text messages, we may send you:

• Appointment confirmations and reminders
• Follow-up messages about your visit
• Promotional deals and special offers (only if you opted in for these)

We do not sell, share, rent, or give your phone number or SMS opt-in information to any third party for marketing or any other purpose. Your phone number is kept private and used only by Julie Hair Braiding LLC.

Standard message and data rates may apply. You can opt out at any time by replying STOP to any text message we send you. After you reply STOP, we will not send you any more messages. If you need help, reply HELP or contact us at (443) 388-6718.

5. Cookies and Tracking

Our website uses cookies. Cookies are small files saved on your device that help us remember your visit and understand how people use our site. You can turn off cookies in your browser settings at any time. If you do, some parts of our website may not work as well.

We may also use third-party tools like Google Analytics to understand how visitors use our site. These tools collect information such as the pages you visited and how long you stayed. This information is collected without your name attached to it.

6. How We Protect Your Information

We take steps to keep your information safe. We use secure systems and trusted third-party tools to store and manage your data. We do not store your payment card information. Payments are processed by secure third-party providers.

While we do our best to keep your data safe, no method of sending information over the internet is 100 percent secure. If you have concerns, please contact us.

7. Who We Share Your Information With

We may share your information only in these cases:

• With our booking system provider (GoHighLevel) to manage your appointment
• With our email or text message provider to send you confirmations and reminders
• If the law requires us to share it
• To protect the rights or safety of Julie Hair Braiding LLC or our clients

We will never sell or share your information with any outside company for advertising or marketing purposes.

8. Your Rights

You have the right to:

• Ask us what information we have about you
• Ask us to correct information that is wrong
• Ask us to delete your information
• Unsubscribe from text messages by replying STOP
• Unsubscribe from emails by clicking the unsubscribe link in any email we send

To exercise any of these rights, contact us at the information below.

9. Third-Party Links

Our website may include links to other websites such as Instagram or Facebook. We do not control those websites and are not responsible for their privacy practices. Please read their privacy policies if you visit them.

10. Children

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has given us their information, please contact us and we will remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the date at the top of this page. Please check back here if you have questions.

12. Contact Us

If you have any questions about this Privacy Policy, reach out to us: